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So let’s have a look at practical things to try. And in this section, I’ve put together some overview to guide you, because really the practical things that you end up trying are going to be quite personal to you and quite specific to your course. So if we have a think about the improvements that you’d like to see and maybe scroll down to the table and we can talk through that together, in the first column you’ll notice is an improvement. So an improvement doesn’t necessarily mean that you’re going from something that’s not so good to better. You could also be going strength to strength. What’s something that you wanna try? What’s something that when you read the data, you see could be done to make your course an even better experience or to solve an ache or a pain for the collective student experience? And make a statement, an action statement about what you want that improvement to be.
So in order to keep our improvements honest per se, the next column forces you to have a rationale for the improvement that you’ve just authored. And basically, with that rationale, you should be able to point to the exact evidence from your last table and say, this is why I’m doing it. And that gives you the reason and the data. Because remember, we use three data streams to get here for making that change.
After you’ve had both the improvement and the rationale, it’ll be time to think about, okay, so if I do this, what’s my success indicator? What lever do I hope to see move? What do I hope changes? And make a note of what that is, because guaranteed in six months time you won’t remember what you hoped that lever was that changes. So if it’s a downward trend, if it’s an upward trend, it could also be a change in the emotion that you feel or you want to hear the student saying something different about your course, and make notes about what that success indicator is. I recommend one, no more than three.
So once you’ve got your improvement, your rationale and your success indicator, putting it into your course and taking action will be the next step. And you might need support with this. Have a think about, is this something that I’m going to do on myself? In which case, you don’t need anybody’s support or approval. But if you plan on doing something more complex, you might need approval from an admin or you might need funds to redesign your course. Either way, not every change can be done in a vacuum. So make a list of all the people that you’d need support or permission from in the next column.
And now when we think about the data that we’d like to see moved, the support that we might need, this starts to add complexity into what we’re doing. So if it’s just a tweak in the way that I’m delivering something, that’s low complexity and I should be able to do that in the next delivery. But if I wanna add a whole new component to the course, like internships or work-integrated learning, I’m going to need to engage with colleagues at the university, different offices, maybe my dean to get permission, a course change, so maybe the policy office. When you start to bring in these different stakeholders and partners, it starts to increase the complexity of what you want to do. So something that now involves another department, you’re probably going to like a three to six-month lead time for that. I’ve given you very specific definitions for high, medium, and low complexity. And it’s really important. Keep track of these. You know, don’t hold back on an improvement because it’s complex. Keep track of it because there might be a funding opportunity or a grant opportunity where suddenly something that was complex is now closer in your reach.
And that final column, which you won’t complete now because this is when you revisit this, is you monitoring each one. So next time when you deliver the course, you’ve got your table, you’ll bring this out again, and you’ll look at each one and you’ll say, yep, I did that and I did it well, give yourself a big green tick. And then there’s gonna be other ones where you’re like, actually, you know, things have changed. We’ve had a pandemic and we’re online, that one’s irrelevant. Or this is something that I haven’t had the time or head space for, so I’d like to continue that one. And just keep track of those changes. Definitely delete the ones that you don’t need to do anymore, that you have no desire to do anymore. And you can continue to add to this list as well. This kind of becomes your course narrative over time and it starts to tell both your teaching journey and the course’s journey. And it’s one of those artifacts that’s really good to have at a handover or for when you’re onboarding new teachers.
In this lesson we consider what actions you’d like to take to improve your course and use a table to create a change log. I suggest articulating three to five improvements that range in complexity. Bearing in mind that continuous improvement is incremental, so you are not expected to do it all at once. Instead keep a change log, or a wish list, of the improvements you’d like to see now and in five years’ time. This log might change the next time you review your course and that is fine. Knowing what proposed changes to pursue and delete is part of the continuous improvement process. In addition, your students, your university, and you will change and evolve overtime.
A table, with examples, is provided below to act as your change log and assist you in planning your improvements. Each improvement action has four steps for you to consider.
- First, consider how can you use the coding exercise and table from the previous ‘What can educators do?’ lesson to make evidence-informed improvements to your course? Using the table below, record your change in the first column and column 2 to document what evidence you have for making this change. Your evidence will come from Table 1 in the previous lesson.
- Next, you will need to decide on an indicator that you can use to determine if your change was successful. This needs to be a measurable change or trend that you can support with evidence. For example, a changed score or behaviour that can be quantified or observed.
- Then, make a list of the people or departments that you will need support or training from to make your improvement. For example, if you want to redesign an assessment this might require the guidance from a Learning Designer whereas funding and permission to enrol in a course for professional development might require support from a Head of School or a central unit.
- Finally, consider the complexity of your ideas using the following definitions. The definitions provided in the complexity rating are written in a way to assist you in prioritising your work and resources.
- Low: I can do this on my own and it only requires modifying my behaviour during course delivery. This change is embedded in my workday.
- Medium: I can do this in time for the next course delivery and will require some support from others such as a learning designer, academic developer, or colleague. This will take a 2-to-4 weeks lead time.
- High: I will need to formally propose this change in line with university policy and will require the support from management/senior management. This will take a 2+ month lead time.
| Improvement | Rationale (evidence to support the need for improvement) | Success indicator (how will you know if the improvement was successful) | Support (whose support do you need to support the implementation of the improvement) | Complexity rating (low, medium, high) | Monitor (completed, in progress, continue, still relevant, irrelevant) |
| 1. Be more responsive to my students by turning around emails in 24 hours and posting to the discussion board every 48 hours | 8 students complained that I was uncontactable outside of the classroom | Downward trend in complaints from students, fewer follow up emails from my students | Self | LOW | |
| 2. Re-write assessments 1 and 3 for clarity | Negative feedback and email traffic | Less questions about how to complete the assessment | Learning Designer | MED | |
| 3. Embed work integrated learning in weeks 6 through 12 | Low rating for real world application | Increased rating for real world application | Learning Designer, Work Integrated Learning (WIL) Officer Dean/Program Manager | HIGH | |
| 4. Attend professional development for how to give students assessment feedback | Increase in emails from students requesting additional feedback on their assessments | Fewer negative comments from students about my assessment feedback | OneHE course on assessment feedback. Approval of PD time from the Dean | MED | |
| 5. … | … | … | … | … |
Download the above table as a word document (87 KB).
Once you have completed your change register save it and return to it after each course delivery to monitor the progress of your improvements. This document will also be useful evidence for formal review processes required of your university by the regulators.
Discussions
If you had unlimited time, resources, and money, what ambitious, exploratory, or ground-breaking change would you make to your course?
Please share your thoughts and questions in the comments section below.