Kate Bowles is the Associate Dean International in the Faculty of Arts, Humanities and Social Sciences at the University of Wollongong, Australia, where she is also the former Head of Educational Design. She has been facilitating online communities across distance in asynchronous and synchronous modes for twenty years. Kate’s focus is on learning from lived experience to co-design culturally safe and mentally safe learning environments that respect student diversity. She is the founder of NiCHE: Narrative informed Codesign in Health and Education, a grassroots group of scholars and researchers working to provide consumer and student insights to service design.