Dr. Kathleen Ives has worked in the non-profit, higher education, workforce development, and corporate arenas. She currently serves as Chief Business Development Officer and Senior Vice President of Member Engagement for University Professional and Continuing Education Association (UPCEA), USA. Additionally, Kathleen serves as Senior Staff member for the National Laboratory for Education Transformation (NLET) as well as Director of Higher Education Transformation; Strategic Advisor for Packback, an AI-powered education technology company; Senior Advisor/Senior Instructional Designer for Hillstock and Associates, an e-learning consulting firm. She also holds the position of Senior Affiliate Faculty at Wentworth Institute of Technology. Previously as CEO of the Online Learning Consortium’s (OLC), she led OLC to become a self-sustaining member association. She has degrees in communication, communication management, and organisational leadership from the University of California at Davis, the University of Southern California, Annenberg School of Communication and Journalism, and the University of Phoenix-Online, respectively.

Kathleen is co-editor and chapter author of the recent book Leading the eLearning Transformation of Higher Education: Leadership Strategies for the Next Generation (Routledge, 2020), as well as Using ROI for Strategic Planning of Online Education: A Process for Institutional Transformation (Routledge, 2022).